Locked out? Stay calm, stay safe
Being locked out of your home or car is stressful. Here’s what helps while you wait, and how to get back in quickly.
Home lockouts
- Call us. We use non-destructive entry wherever we can, so your door and lock stay intact.
- Check other doors and windows, but only if it’s safe, and never force anything.
- Ask a neighbor or family member whether they have a spare key, and let someone know where you are.
- Next time, keep a spare with someone you trust.
Car lockouts
- Get somewhere safe. If you’re by a busy road or somewhere that doesn’t feel right, move away from the traffic first.
- Call us with your location. Our mobile vehicles are equipped for most makes and models, and we open cars without damage.
- Dress for the weather. Find shade in summer and somewhere warm in winter while you wait.
- Keep your phone charged if you can, so we can reach you.
Save our number
Put 209-273-8013 in your phone now, so it’s there when you need it. We answer around the clock, including holidays.
A key snapped, a fob went through the wash or a break-in? Our What do I do if…? page covers what to do first.